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2018-08-06
ePub
뷮
70 M
PCƮºPC
Ȳ
2, 0, 0
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ô, Ի縸 ϸ ڸ ޴ . ε ̻ ȸ翡 ڽ ̷ ñ . ȸ簡 Ŀ ʴ´ٸ, 鵵 ̻ ȸ翡 漺 ̴. ε ô 帧 ϳ ο Ǯ Ѵ. ÷  ȯ ȭ ϰ ؾ Ѵٴ . ''ٴ '' ܰ ÷ Ѵ. ڽ ̸ ̳ غϴ ð ִ .

'' ǰ ΰ Ĵ ī ε ڽ ̷ ìܾ Ѵٰ Ѵ. ì ƹ ġ ˾ ʰ ì ʴ´. å ȸ翡 ׾ ϸ ϴ ſ  ڽ ġ ̴ ϱ ε å̴. ڱ о߿ '' 귣带 Ÿΰ ٸ ռ 10 Ѵ.

ڼҰ

ع ǥ. 1984 ̿б кθ ϰ Ϻ IBM Իߴ. 1991 IBM ߸俬 ǰ ÷ʷμ ǰ ȹ, ر ū ÷ ¾Ҵ. θǰ Ȱ ϰ, ǰ Ŵ ϸ 3Ⱓ پ Ʈ þҴ. 1998 Ŵ Ȱ Ű, CRMַǡ þҴ. ϸ鼭 ( ٶ, ٸ , ڻ縸 ִ ġ) å ν Ϻ 忡 ǰ 1 1 ȹ桯 , Ʈ ι 米 åڷ å ޹ħߴ. 2013 30Ⱓ ٹ Ϻ IBM ڽ ȸ ع Ͻ ϸ ϰ ִ.

60 θ 100¥ ݶ 1000 Ĵ ( õ ¥ ݶ Ĵ Ⱓ) ø ߱ 3ð ħ 30п ϴ , ¡ ִ. ѱ 븸, ߱, ±, ̱ ⰣǾ.

Prologue ȸ簡 ʴ ô뿡 ư

chapter 1 μ Ƽ ɻ ƴϴ
- ʱ , μ ߷ɹ޴
- ù޴ ¥ ٽ
- 100ۼƮ ︮ ڸ
- ʿ ϴ ݵ ִ
- , ִٸ ϶
- ΰ ޷ Ͽ ߵ
Ʈ |
ȸ翡 Ƽ ִ ſ

chapter 2 Ḧ 鼭 ϰ ʴٸ
- ѹ ð  2030 Ŀ ?
- ϴ ȱ
- Ǯ
- ó Ϻ
Ʈ | ġ
忡 ü Ұ 簡 ǰ ſ

chapter 3 ٴ ٸ
- Ű ο ӵ
- ʿ Ͽ ð ϰ ?
- ð  ̷ Ѵ
- ߳ 䳻 ð
- ȸ縦 ٴϸ鼭 ȭ ִ
Ʈ |
ϴ ʹ ְ ſ

chapter 4 ׸ ΰ, ٴ ΰ
- ׸ΰ ; ׸
- 3⸸ ٴϱ
- ϼ Ҿ ̵鿡 ʿ
Ʈ | Ÿ
ſ

chapter 5 Ȱ ص ٸ
- ϰ vs ؾ߸ ϴ
- ߷ ϴ ڸ
- ξ ϴٰ
- 1 ð Ģ ſ ϴ
- ϴ µ ޶ λ ޶
Ʈ | ̷
̷ ſ

chapter 6 ø ̴
- 麸 30 ϴ 翬
- 鿡Լ ũ 
- ־ Ƴ 丮
- ٺ ޶ ְ 丮
- Բ ٴ ȴ
Ʈ | ŷ
踦 ΰ ſ

chapter 7 Ȯ Ŀ ׾ư
- Ƹ Ź θ 12 ޷ μ
- ĥ õ ã
- ȿ ̴ PDCA
- ְ 翡 д ȣ
Ʈ | ŸƮ
õ ã ϰ ſ

chapter 8 ڲ 뿹
- ɷ¿ ִ
- Ϸ ٸ ʴ´
- ϴ ͺ ʴ ϴ
- ִ ָؾ ϴ
- I ΰ ΰ
Ʈ |
° ϰ ִ ſ

chapter 9 ΰ ô,
- ϴ Ϸħ ٸ
- Ʈ ִ ֶ
- پ
- ΰ ô밡 η
- ο ȭ ޾Ƶ̴
Ʈ | ̳뺣̼
ȭ з ڸ Ҿ ſ

chapter 10 ƴ ãƶ
- ȸ翡 ġ ô
- ȸ硯 ġ
- а ΰ
- ̱ ϴ ġ ͵
- ڱ⸦ Ϲ ϸ鼭 ϴ ģ
- Կ ȸ ̸ ִ Ŷ
Ʈ | ۽ 귣
ȸ縦 ް ſ

Epilogue Ͱ Ǵ ô

ټ

  • 10
  • 8
  • 6
  • 4
  • 2

(ѱ 40̳)
侲
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ZAP 2020-04-15 0